Privacy Policy

CV Indoalam Mineral Persada (“we”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with the services we provide, in accordance with Law No. 27 of 2022 concerning Personal Data Protection and other relevant regulations in Indonesia.

Information We Collect

We may collect various types of personal information from you, including but not limited to:

Identity Data: full name, email address, telephone number, home or work address, and other identifying information.

Transaction Data: information about your transactions with us, such as products purchased, payment amounts, and other details related to the transactions.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

Usage Data: information about how you use our website, products, and services.

Use of Personal Information

We use your personal information for a variety of purposes, including:

Service Provision: processing and managing your orders, and providing the products and services you request.

Communications: contacting you regarding transactions, service updates, special offers, or other information that may be of interest to you.

Service Improvement: analyzing data to understand how you use our services, so that we can improve the quality of our products and services.

Security: protecting our website and services from security threats, fraud, or other illegal activity.

Disclosure of Personal Information

We may disclose your personal information to third parties in certain circumstances, such as:

Third Party Service Providers: who assist us in our business operations, such as payment processing, product delivery, or customer service.

Legal Compliance: when required by law, court order, or governmental authority.

Protection of Rights: to protect the rights, property, or safety of us, our customers, or others.

Data Storage and Security

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure or alteration.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. You also have the right to withdraw your consent to the processing of your personal data, provided that such withdrawal does not affect the lawfulness of processing based on consent prior to withdrawal. To exercise these rights, you may contact us using the contact information provided below.

Privacy Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and if the changes are significant, we will provide a more prominent notice.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

CV Indoalam Mineral Persada

Eraprima Daan Mogot Warehouse L19 Jl Daan Mogot KM 21, Tangerang, Banten 15122.

admin@indoalam.co.id

By using our services, you are deemed to have read and agreed to this Privacy Policy.